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    Most popular questions

    • All Sunshine products are covered by a 1 to 2 year warranty, depending on the model. In the event of a manufacturing defect in the lamp, battery or solar panel, the product is replaced. For more information, please visit this page. 

      All Sunshine products are covered by a 1 to 2 year warranty, depending on the model. In the event of a manufacturing defect in the lamp, battery or solar panel, the product is replaced. For more information, please visit this page. 

    • Sunshine products are splash-proof, moisture-proof and dust-proof.
       

      Sunshine products are splash-proof, moisture-proof and dust-proof.
       

    • First time use

      • When you first use it, charge the battery to 100%.

      Recharge

      • To charge the solar products, connect them to the solar panel, all day long, and point them towards the direct sunlight. Avoid shadowy areas.

      • Solar products can also be recharged in cloudy weather, the charging time is longer. 

      • Some of our products are equipped with a charge indicator and can be recharged via USB on a mains socket. 

      • We advise you to charge it regularly to keep the battery active. 

      Lighting modes 

      • The on/off button allows you to scroll through the modes. 

      First time use

      • When you first use it, charge the battery to 100%.

      Recharge

      • To charge the solar products, connect them to the solar panel, all day long, and point them towards the direct sunlight. Avoid shadowy areas.

      • Solar products can also be recharged in cloudy weather, the charging time is longer. 

      • Some of our products are equipped with a charge indicator and can be recharged via USB on a mains socket. 

      • We advise you to charge it regularly to keep the battery active. 

      Lighting modes 

      • The on/off button allows you to scroll through the modes. 

    • Under normal conditions of use, the lifespan of the Sunshine range batteries is approximately 3 to 5 years. 

      Under normal conditions of use, the lifespan of the Sunshine range batteries is approximately 3 to 5 years. 

      • Proceed to a complete recharge either by solar charge or by USB if the lamp allows it.
      • The product may be completely discharged and may require a longer recharge to recover normal operation.
      • If this does not work, contact your TotalEnergies dealer.
      • Proceed to a complete recharge either by solar charge or by USB if the lamp allows it.
      • The product may be completely discharged and may require a longer recharge to recover normal operation.
      • If this does not work, contact your TotalEnergies dealer.

    • To maintain your Sunshine solar lamp, keep the lamp and solar panel clean and dust-free. You can clean it by using a slightly damp cloth.

      To maintain your Sunshine solar lamp, keep the lamp and solar panel clean and dust-free. You can clean it by using a slightly damp cloth.